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SMS Terms & Conditions

1- SMS Consent Communication:

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

 

2- Types of SMS Communications:

If consent has been given to receive text messages from Northwest Pianos, messages may be received related to the following:

 

Order confirmations, customer care messages, account notifications such as appointment scheduling, and follow-up inquiries.


Hello! This is Tiffany from Northwest Pianos—just checking if you received the invoice for the Hailun order we sent last week. Let me know if you need a copy. Reply STOP to opt out.

 

 

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to 10 SMS messages per week may be received related to Order confirmations, delivery updates, appointment scheduling, and follow-up inquiries.


 

4- Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

 

5- Opt-In Method:

Opt-in to receive SMS messages from Northwest Pianos can be done in the following ways:

We will ask verbally, on the phone if you consent to receive SMS, or you may text 509-606-3591.


By texting this number, you are agreeing to receive customer care and account notifications via SMS. Message and data rates may apply. Message frequency may vary. Reply STOP to opt out. Reply HELP for help.

 

6- Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

 

7- Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at https://www.northwestpianos.com/

Additional Options:

If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

 

8- Standard Messaging Disclosures:

Message and data rates may apply.

Opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

Message frequency may vary