At Northwest Pianos, every customer has a story — and sometimes, it’s a full-circle moment that reminds us why we do what we do.
A month ago, Debra Otterby walked into our Bellevue showroom after visiting several piano studios that day. She came in searching for the right piano — and walked out with more than just an instrument. She found a connection.
“If you are looking for a piano,” she writes, “I highly recommend spending time with Cheri at Northwest Pianos.”
After selling her beloved 22-year-old Kawai back in 2009, Debra is now welcoming a brand new Kawai into her home. As someone who has loved music all her life, this moment wasn’t just a purchase — it was a return to something meaningful.
We're incredibly grateful to Cheri, whose expertise and personal touch helped guide Debra to the perfect fit. It’s that kind of care and attention we strive to offer every guest who visits our showroom.
Debra, we’re honored to be part of your musical journey. Play on, fellow pianist — your new Kawai is waiting.
Brent Matthias and his wife took their time finding the right piano—and with guidance from our team, they found the perfect Kawai upright. We’re honored to have been part of their journey and grateful for the chance to help bring music into their home.
When Dustin set out to find a top-tier digital piano, he discovered exactly what he was looking for at Northwest Pianos. With his family by his side and Cheri’s expert guidance, he explored our collection and chose the elegant Kawai DG30. We're honored to have been part of their musical journey.
For Cherree Dosser, seeing, hearing, and playing her dream piano in person made all the difference. Her visit to Northwest Pianos led her to the perfect Casio Grand Hybrid—and a buying experience she highly recommends. Thank you, Cherree, for trusting us to be part of your musical journey.