Some pianos aren’t just purchased, they’re felt, longed for, and cherished across borders and languages.
Karin M., a customer living in Japan, discovered a rare gem in our online inventory: a pristine white Blüthner. Despite not speaking English and relying solely on translation software, she moved forward with faith and determination to bring this piano into her life.
This wasn’t just any transaction. It was a symphony of trust, logistics, and a shared love for music.
Once the piano arrived from Austria to our store, the next leg of its journey was set, off to Oahu, where Karin owns a quiet condominium. We arranged for it to fly with Hawaiian Airlines, and the ever-reliable Kama'aina Movers, led by Larry, ensured a smooth delivery from the airport to her home.
On June 20th, we received a message from Karin that reminded us why we do what we do:
“I was truly, truly moved. It was a wonderful piano. I'm sorry for the trouble since I couldn't speak English well and was using translation software to communicate with you. Seeing the delivered piano made me very happy. I am truly, truly grateful to you. Thank you for delivering such a lovely piano.”
Language may have been a barrier, but music and kindness spoke fluently.
To Karin, and to every soul who believes in the magic of music: thank you for reminding us that melodies can travel oceans, and that the right piano finds its way home.
Musically yours,
The Northwest Pianos Team
At Northwest Pianos, we know that choosing a piano is about more than the instrument itself — it’s about finding a partner you can trust for guidance, service, and care through every stage of the journey. That’s why stories like Laurie McSeveney’s mean so much to us.
At Northwest Pianos, we believe that choosing the right piano should feel exciting, informative, and stress-free. Every customer deserves not only access to a great selection of instruments but also the guidance and care that makes the process smooth from start to finish.
At Northwest Pianos, we understand that purchasing a piano is not just about buying an instrument — it’s about investing in music, inspiration, and quality that lasts for years. That’s why we’re committed to making the experience smooth, supportive, and truly exceptional.